Make a green choice!
Our rooms are cleaned every third night.
We will change your towels on request.
Cancel room cleaning now to protect the environment and help disadvantaged children.
We will donate EUR 2 to the Jona Foundation for every cancelled room clean. More information →
(Please note: you must make your selection by 8 pm the previous day)
Energy Surcharge
Your townhouse in the heart of Berlin
We have put together an A-to-Z full of useful information, and our virtual receptionist Buffo is on hand to answer your questions 24/7 – the chatbot opens automatically at the bottom right of the page.
Make yourself at home
Relax or work in our library or cosy courtyard.
There is free high-speed Wi-Fi throughout the building. The network name is “Hackescher Markt”. Log in using your last name and room number.
Continental breakfast
A small breakfast snack is served every morning in our ground floor breakfast room. It includes fresh coffee, rolls, juice, croissants and jam.
Mon – Fri, 7 am – 10 am I Sat, Sun & public holidays, 7:30 am – 10:30 am
The Classik Hotel Alexander Plaza
… is just 400 meters away and is staffed 24 hours a day.
You can use the guest telephone to speak to staff at the Alexander Plaza. Simply press the “reception” button. Our team will be happy to help, 24/7. They can also arrange for your towels to be changed or for extra room cleaning.
Classik Hotel Alexander Plaza I Rosenstraße 1 I 10178 Berlin I Germany
Our A-Z
Arrival and departure
The reserved room is available from 3 pm on the day of arrival.
We ask that you leave the room by 11 am on the day of departure. You can simply deposit your key
card in the box by the entrance. Your bill will be sent automatically by e-mail.
Baby beds
We happy to provide a baby bed without charge.
Please contact reception at the Classik Hotel Alexander Plaza, tel.: +49 30 240010.
Banks/ATMs
The closest ATM is located at Hackescher Markt S-Bahn (local rail) station.
Bike rental
Bikes are available to rent. Please contact reception at the Classik Hotel Alexander Plaza, tel.: +49 30 240010.
Breakfast
We serve a continental breakfast every day on the ground floor.
Mon – Fri, 7 am – 10 am | Sat, Sun & public holidays, 7:30 am – 10:30 am
Car rental
Europcar Berlin Alexanderplatz, Alexanderplatz 8, 10178 Berlin, Germany, tel.: +49 30 2407900
SIXT Berlin Alexanderplatz, Grunerstr. 5-7, 10178 Berlin, Germany, tel.: +49 89 66060060
Cash and valuables
You can store valuables safely in your room safe.
Doctor
The nearest emergency room is Alexianer St. Hedwig Krankenhaus,
Große Hamburger Str. 5-11, 10115 Berlin, Germany.
Emergency stairs/exits
Please refer to the site map on the inside of your room’s door.
You can exit the hotel from every floor via the marked stairs.
The elevator should not be used under any circumstances. Please take care to study the
EMERGENCY ESCAPE ROUTE INFORMATON on your room’s door. Emergency exit routes are marked with green backlit pictograms, in accordance with international standards.
The emergency stairs should only be used in case of an evacuation.
Heating
You can set the temperature in your room individually.
Internet
You can access the internet throughout the hotel via high-speed Wi-Fi.
To connect to our Wi-Fi network “Hackescher Markt” enter your last name and room number.
Left luggage
Free of charge at the Classik Hotel Alexander Plaza,
Rosenstr. 1, 10178 Berlin, Germany.
Mains electricity
220 volt AC
Parking
You can use the Dom Aquarée public car park, located at Spandauer Str. 3, 24 hours a day. Fees apply. Subject to availability, you can also use a space in the underground car park at our partner hotel, the Classik Hotel Alexander Plaza, for EUR 23.50/night. We are unable to reserve spaces.
Pets
Pets are welcome at the hotel. The extra room cleaning fee is EUR 25 per night/pet.
Pharmacy
Apotheke Hackesches Quartier, Henriette-Herz-Platz 3, 10178 Berlin, Germany
The pharmacy on the first floor of Berlin Central Station (Berlin Hauptbahnhof) is open daily.
Public transport
Find routes, buy tickets and get updates on disruptions to train, bus and tram services at www.bvg.de.
Reception
Please contact reception at our partner hotel,
the Classik Hotel Alexander Plaza, tel.: +49 30 240010. It is staffed 24 hours a day.
Room keys
Please deposit your key card in the box by the entrance when you depart.
Smoking
Smoking is not allowed anywhere in the hotel or courtyard. Please enjoy your cigarette in front of the hotel.
Taxi
You can order a taxi on tel.: +49 30 202020.
Telephone
To make calls to an outside line, press ‘0’ followed by the required number.
Classik Hotel Hackescher Markt I Große Präsidentenstraße 8 I 10178 Berlin I Germany I
+49 30 240010 I reception.bhm@classik-hotel-collection.com