Welcome to the
Classik Hotel Hackescher Markt.
Here you will find all the important information about your stay.
You can reach reception 24h at +49 30 24001706 or +49 155 66293584.
Rooms can be cleaned on request.
We are happy to replace towels and toiletries free of charge.
Your townhouse in the heart of Berlin
We have put together an A-to-Z full of useful information, and our virtual receptionist Buffo is on hand to answer your questions 24/7 – the chatbot opens automatically at the bottom right of the page.
24h self check-in/out
In case you lose or forget your room card, you can always open the hotel entrance door with your PIN (prestay mail).
Check-out until 11 a.m.
Make yourself at home
Relax or work in our library or cosy courtyard.
There is free high-speed Wi-Fi throughout the building. The network name is “Hackescher Markt”. Log in using your last name and room number.
After check-out, the Wi-Fi is still available with the password
“welcome2bhm“.
Continental breakfast
A small breakfast snack is served every morning in our ground floor breakfast room. It includes fresh coffee, rolls, juice, croissants and jam.
Mon – Fri, 6.30 am – 10 am
Sat, Sun & public holidays, 7 am – 10.30 am
EUR 18 per person per day
The Classik Hotel Alexander Plaza
… is just 400 meters away and is staffed 24 hours a day.
You can use the guest telephone to speak to staff at the Alexander Plaza. Simply press the “reception” button. Our team will be happy to help, 24/7. They can also arrange for your towels to be changed or for extra room cleaning.
Classik Hotel Alexander Plaza I Rosenstraße 1 I 10178 Berlin I Germany
Our A-Z
Arrival and departure
The reserved room is available from 3 p.m. on the day of arrival.
We ask that you leave the room by 11 a.m. on the day of departure.
Banks/ATMs
The closest ATM is located at Hackescher Markt S-Bahn (local rail) station.
Bike rental
Bikes are available to rent. Please contact reception at the Classik Hotel Alexander Plaza, tel.: +49 30 24001706.
Breakfast
We serve a continental breakfast every day on the ground floor.
Mon – Fri, 6.30 am – 10 am
Sat, Sun & public holidays, 7 am – 10.30 am
EUR 18 per person per day
Car rental
Europcar Berlin Alexanderplatz, Alexanderplatz 8, 10178 Berlin, Germany, tel.: +49 30 2407900
SIXT Berlin Alexanderplatz, Grunerstr. 5-7, 10178 Berlin, Germany, tel.: +49 89 66060060
Cash and valuables
You can store valuables safely in your room safe.
Doctor
The nearest emergency room is Alexianer St. Hedwig Krankenhaus,
Große Hamburger Str. 5-11, 10115 Berlin, Germany.
Emergency stairs/exits
Please refer to the site map on the inside of your room’s door.
You can exit the hotel from every floor via the marked stairs.
The elevator should not be used under any circumstances. Please take care to study the
EMERGENCY ESCAPE ROUTE INFORMATON on your room’s door. Emergency exit routes are marked with green backlit pictograms, in accordance with international standards.
The emergency stairs should only be used in case of an evacuation.
Extra bed
Depending on your room type, we can provide an extra bed for a fee (EUR 80).
Heating
You can set the temperature in your room individually.
Internet
You can access the internet throughout the hotel via high-speed Wi-Fi.
To connect to our Wi-Fi network “Hackescher Markt” enter your last name and room number.
After check-out the Wi-Fi is still available with the password welcome2bhm
Left luggage
Luggage storage in the lobby free of charge.
Mains electricity
220 volt AC
Parking
Subject to availability, you can use a space in the underground car park at our partner hotel, the Classik Hotel Alexander Plaza, for EUR 25/night. We are unable to reserve spaces.
You can also use the Dom Aquarée public car park, located at Spandauer Str. 3, 24 hours a day. Fees apply.
Payment
Please enter your name along with your arrival and departure dates, and confirm the search. Check the items listed on your bill carefully and adjust the billing address if necessary. Have your debit or credit card ready. Confirm the payment and follow the instructions on the card terminal. Once the payment has gone through, confirm. The invoice will then be sent to your e-mail address. If there is an issue, or if your bill is incorrect, please call us on: +49 30 24001706
Pets
Pets are welcome at the hotel. The extra room cleaning fee is EUR 25 per night/pet.
Pharmacy
Apotheke Hackesches Quartier, Henriette-Herz-Platz 3, 10178 Berlin, Germany
The pharmacy on the first floor of Berlin Central Station (Berlin Hauptbahnhof) is open daily.
Public transport
Find routes, buy tickets and get updates on disruptions to train, bus and tram services at www.bvg.de.
Reception
Please contact reception at our partner hotel,
the Classik Hotel Alexander Plaza, tel.: +49 30 24001706. It is staffed 24 hours a day.
Room cleaning
Rooms can be cleaned for EUR 15 extra charge.
We are happy to replace towels and toiletries free of charge.
Please use the telephone in the lobby to make requests or call: +49 30 24001706.
Room keys
Please place in the small basket next to the check-in terminal on departure.
Self check-out at our terminal
Please enter your name. along with your arrival and departure dates, and confirm the search. Check the items listed on your bill carefully and adjust the billing address if necessary. If your bill has not been fully paid, please have your debit or credit card ready. Confirm the payment and follow the instructions on the card terminal. Once the payment has gone through, confirm your check out. If there is an issue, or if your bill is incorrect, please speak to our team at reception. Outside reception hours, you can call our 24-hour support hotline: +49 30 24001706.
Smoking
Smoking is not allowed anywhere in the hotel or courtyard. Please enjoy your cigarette in front of the hotel.
Taxi
You can order a taxi on tel.: +49 30 202020.
Telephone
To make calls to an outside line, press ‘0’ followed by the required number.
Classik Hotel Hackescher Markt I Große Präsidentenstraße 8 I 10178 Berlin I Germany I
+49 30 240010 I reception.bhm@