WELCOME TO THE

MY STAY

Your charming country hotel

Our virtual receptionist Buffo is on hand to answer your questions 24/7 – the chatbot opens automatically at the bottom right of the page.

SERVICE

HOUSE RULES

ALL INFO A – Z

Adapter
Our reception staff will be happy to lend you adapters for a deposit.

Alarm call
We would be happy to wake you up with a personal phone call during reception hours.

Allergies
Upon request, we can provide hypoallergenic bedding.

Arrival and departure
The reserved room is available from 3 pm on the day of arrival.
We ask that you leave the room by 11 am on the day of departure. You can simply deposit your key
card by the entrance. Your bill will be sent automatically by e-mail. Please let us know in advance if you plan to depart later.
Early Check In (EUR 25) | Late Check Out (EUR 25)

Baby beds
We are happy to provide a baby bed without charge. Please contact reception. Beds are provided on request and are subject to availability.

Banks/ATMs
The closest ATM is located at Riem Arcaden, Willy-Brandt-Platz 5, 81829 Munich, Germany

Breakfast
Our generous breakfast buffet is served in the main building.
Mon – Fri, 6.30 am– 10.30 am
Sat, Sun & public holidays, 7 am – 11 am

Car rental
SIXT Car Rental; Riem Arcaden, Willy-Brandt-Platz 5, 81829 Munich, Germany, tel.: +49 89 66060060
Europcar Munich Trudering, Bajuwarenstraße 118, 81825 Munich, Germany, tel.: +49 89 66060060

Cash and valuables
Lockers for valuables are available at reception, subject to availability.

Charging cables
Did you leave your charging cable at home? Don’t worry – we have a selection of common charging cables at reception. Just let us know what you need. We are happy to help.

Credit cards
We accept American Express, Visa and Mastercard

Directions
Directions to the hotel are available here →.

Doctor
If you need medical assistance, please speak to our staff or dial the emergency number tel.: 112.
The nearest emergency room is Klinikum rechts der Isar, Ismaninger Straße 22, 81675 Munich, Germany, tel.: +49 89 41402237

E-mail address
You can contact us using the following e-mail address:
reception.mma@classik-hotel-collection.com

Emergency stairs/exits
Please refer to the site map on the inside of your room’s door. You can exit the hotel via the stairs from every floor. Please take care to study the EMERGENCY ESCAPE ROUTE INFORMATON on your room’s door. Emergency exit routes are marked with green backlit pictograms, in accordance with international standards.

Extra bed
Depending on your room type, we can provide an extra bed for a fee (EUR 60).

Flowers and vases
Please contact reception for flowers and vases.

Fire hazards
PLEASE CALL THE FIRE BRIGADE IMMEDIATELY ON TEL.: 112!

Hairdresser
Cut Season in Riem, Lehrer-Wirth-Straße 15, 81829 Munich, Germany, tel.: +49 89 74080622
Friseur Omer’s Hair Riem Arcade, Willy-Brandt-Platz 5, 81829 Munich, Germany, tel.: +49 89 46138787

Heating
You can set the temperature in your room individually.

Internet
You can access the internet throughout the hotel via high-speed Wi-Fi.
To connect to your Wi-Fi network “Classik Hotel Martinshof” enter your last name and room number. If you have trouble logging in, please contact us for assistance.
Before check-in and after check-out, the Wi-Fi is still available with the password “welcome2mma“.

Iron & ironing board
We will be happy to bring an iron and ironing board to your room.
Please speak to us.

Lost property
Have you lost or found something? We are happy to help.

Luggage
You are welcome to leave luggage at reception before check-n or after ceck-out.

Mains electricity
220 volt AC

Parking
You can use a space in our underground car park for EUR 14 per night, subject to availability. We are unable to reserve parking spaces.

Personal care products
If you have forgotten your toothbrush, toothpaste or razor, we are happy to provide replacements. Other personal care items are also available, in case you don’t find them in your room.

Pets
Pets are welcome at the hotel. The extra room cleaning fee is EUR 25 per night/pet.

Pharmacy
SaniPlus Apotheke Riem, Riem Arcaden, Willy-Brandt-Platz 5, 81829 Munich, Germany
Open daily: Internationale Hauptbahnhof Apotheke, Bayerstraße 27, 80335 Munich, Germany

Public transport
Visit www.mvv-muenchen.de to find routes in Munich, buy tickets and for updates on disruptions to train, bus and tram services. We are also happy to help you find the best route.

Reception
You can contact us in person or by telephone on tel.: +49 89 922080 / in-room telephone by pressing „9“.
Mon – Sat, 7 am – 9 pm
Sun & public Holidays, 8 am – 1 pm

Outside reception hours, our reception is staffed by our colleagues in Berlin at the Classik Hotel Alexander Plaza. Tel.: +49 30 24001706

Restaurant – à la carte
Tue – Sun, 5.30 pm – 10 pm
(Kitchen is open until 9.30 pm)
Closed on Sundays & Mondays
Please note the special opening hours.→

Room keys
Please don’t forget to return your key when you check out – thank you!

Sewing set
Sewing sets are available from reception on request.

Self check-out at our terminal
Please enter your name. along with your arrival and departure dates, and confirm the search. Check the items listed on your bill carefully and adjust the billing address if necessary. If your bill has not been fully paid, please have your debit or credit card ready. Confirm the payment and follow the instructions on the card terminal. Once the payment has gone through, confirm your check out. The invoice will then be sent to the email address you provided. If there is an issue, or if your bill is incorrect, please speak to our team at reception. Outside reception hours contact our reception at our sister hotel, “Classik Hotel Alexander Plaza” tel.: +49 30 24001706

Sightseeing
Munich has so much to offer: city tours, museums, Munich Zoo, BMW Welt, the world-famous Allianz Arena and countless other attractions. Maps of the city are available from reception. Click here for more information →.

Smoking
Our hotel is a non-smoking hotel. We ask for your understanding that smoking is not allowed in public areas or in any of the rooms. In case of violations of the smoking ban, we charge a cleaning fee of € 450. Please enjoy your cigarette in front of the hotel.

Stamps/post
Stamps are available from reception.

Taxi
You can order a taxi on Tel.: +49 89 21610. We are happy to order a taxi for you.

Umbrellas
In case of rain, please ask for an umbrella at reception.

CONTACT